My Phone

Your RingAssist Number

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Forward your business calls to this number

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Quick Setup

Redirect your number Recommended Use as primary number

• Set up call forwarding on your existing business number so all incoming calls go to your RingAssist number. Your customers keep calling the same number they always have.

Open your phone dialer and enter the forwarding code for your carrier:

Press call, wait for confirmation, and you're done.

More redirect instructions →

• Keep a separate personal or internal number for your own use.
• If you run out of minutes, calls are automatically forwarded to your personal number — no missed leads.

• Update your phone number on Google Business, Yelp, your website, Facebook, and anywhere else you advertise it.
• Google may ask you to verify the new number. When it does, go to Phone settings and click Activate verification mode so RingAssist can receive the verification call or code.
• If you ever cancel, just swap your old number back on your listings.
• Need help? See our step-by-step guide

Have questions? Message us and we'll help you get set up.

Notifications

Choose how you and your customers receive appointment notifications after a call.

Email Notifications Send appointment confirmations and updates via email to both you and the customer

SMS Notifications Premium Send appointment confirmations and updates via text message

Business Verification

Need to verify your business on Google, Yelp, or Facebook? Activate verification mode, then request the verification call. Your AI agent will stay silent and capture the code automatically.

Activate Verification Mode

Verification mode is active Waiting for verification call... Request the call from Google, Yelp, or Facebook now. Expires in 5:00

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Verification code captured!

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Verification mode timed out. No verification call was received.

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History

AI Control Level

Assist Me

The AI handles all calls. New customers get auto-scheduled based on your calendar. Existing customers' messages are noted for your review.

Give Me Cover Me Assist Me Take Over

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Text Messages Premium

Configure how RingAssist handles incoming text messages.

Accept Text Messages Allow customers to send text messages to your RingAssist number

Auto-Respond to Texts RingAssist will automatically respond to text messages using AI

Emails Premium

Configure how RingAssist handles incoming emails.

Auto-Respond to Emails RingAssist will automatically respond to emails using AI

Answering Hours

Choose when RingAssist should answer your calls.

24/7 Answering RingAssist will answer calls around the clock, including nights and weekends

Working Hours Only RingAssist will only answer during your business hours (Mon-Fri 8AM-6PM, Sat 9AM-2PM)

Blocked Numbers

Block specific phone numbers or all toll-free numbers from reaching your AI receptionist.

Block Toll-Free Numbers Automatically block calls from 1-800, 1-888, 1-877, 1-866, 1-855, 1-844, and 1-833 numbers

Phone Number

Block Number

Call Transfer Rules Premium

Define when calls should be transferred directly to you instead of being handled by RingAssist.

Caller Forward To

Caller Type Select caller type... Existing Customer VIP Customer Specific Phone Number

Phone Number

Forward To

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